Frequently Asked Questions
Welcome to our solutions section! Here, we address common questions and provide insightful answers to help you make the best out of our services. Explore below for quick solutions and valuable information.
- How quickly will Ghana Fund respond to my written requests?
All written communications we receive are responded to within one to three business days.
- What happens if I do not receive a response to a request by the close of the third business day?
Send a complaint to complaints@ghana-fund.com providing as much information as may be possible including a copy of the original request.
- Are requests for proprietary information and information other than those available at https://ghana-fund.com free?
No. If you request for information of a proprietary nature or personalised request or information, such information will ordinarily be provided to you upon the payment of a non-refundable fee of GH¢2,500. For specific project documents such as Operational Plans, Business Plans, Investment Plans or of a strategic nature, the minimum fee is currently GH¢60,000 and could be higher depending on the nature and the effort in putting the document together.
- Who qualifies to request information from the Ghana Fund?
All persons, irrespective of nationality, race, gender, age and political affiliation, qualify to make a request to the Ghana Fund.
- When I pay for a document or information from Ghana Fund, will I be granted the right to the copy right?
Unfortunately, No. You also do not have the right to reproduce the document in any form, store electronically on more than two devices or make available for the reading of any third party.
- Can I visit the Ghana Fund office to request for information or make any enquiry?
No. You may only visit the Ghana Fund office or project sites upon a confirmed invitation from the Ghana Fund.
- Is it a right to visit Ghana Fund office or project sites?
No. It is a privilege and courtesy extended to you if you are invited to visit a Ghana Fund facility, but it is not a right.
- What are the reasons for the restrictions on visits to Ghana Fund facilities?
Ghana Fund establishes the seriousness of requesting party, relevance of the matter for which request is made, level of patriotism of requesting party, requesting party’s (visitor’s) known respect for time, decency and respect for other persons, to determine admission into its facilities.
- How do I request for public information from the Ghana Fund?
You send your request to media@ghana-fund.com.